Welcome ETIQUETTE...just the word conjures visions of extended pinkies while sipping tea, fancy events such as weddings, or a long list of old-fashioned rules. Etiquette is not just a set of silly rules designed to make life uncomfortable. Etiquette rules define a society and reduce conflict while encouraging a sense of community. It is the way we express the respect, kindness, and thoughtful regard for our fellow man that come from our desire to treat others as we would like to be treated and serve as the foundation for what we call “Good Manners.” Across our country a return to good manners and the etiquette that accompanies them is on the rise. In fact, even in business environments where “nice” is often considered weak, the importance of civility is gaining significance. Recent studies by Harvard University, The Carnegie Foundation, and the Stanford Research Institute have all led to the same remarkable conclusion: 85% of an individuals success in getting, keeping, and advancing in a position depends on people skills, and only 15% on technical knowledge and skills. Read on and learn how children, teens and young adults can build these important life skills!